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Niagara Health opens up for visitors today – here are the full guidelines

Patients asked to come alone for diagnostic imaging, urgent care
Niagara Health opened up their sites on June 29 (Stock image)

On Monday morning, Niagara Health opened its doors to visitors again after several months of special restrictions imposed amidst the pandemic.

See the full guidelines for hospital visitors from Niagara Health below:


To begin, there will be two visiting blocks. Inpatients (those admitted to the hospital) may have one visitor during each block:

11:30 a.m. to 1 p.m.

5 p.m. to 6:30 p.m.

To ensure everyone has time with their loved one we recommend each patient’s family and friends agree to a visitation schedule according to the above times in advance.

Patients coming for clinic visits and other outpatient services:

Those coming to the hospital for appointments are still asked to come alone. This includes areas such as Diagnostic Imaging (eg. X-rays, CT scans, etc.), the Walker Family Cancer Centre and Dialysis Units, as well as Emergency Departments and Urgent Care Centres. There are team members available to assist patients as needed.

Outpatients with extenuating circumstances are encouraged to contact their care provider at Niagara Health directly to discuss their needs. Anyone accompanying a patient to an appointment must be preapproved, at least 18 years old and pass screening.

Accessing the hospital:

There are limited entrances to our sites. All visitors are asked to enter through the main entrance of each site, with the exception being visitors at the Port Colborne Site and Douglas Memorial Site using the Urgent Care Centre entrance.

Limited exceptions

Limited exceptions to this policy will be made on a case-by-case basis. This includes:

- Compassionate reasons.

- Women in labour, as well as patients on the Paediatric and Neonatal Intensive Care units may have one visitor.

- Other exceptions as determined by the care team. Please contact the manager on the unit where the patient is staying. 

We will continue to look at our visiting policies going forward.

For more information, see Niagara Health website.